Advocacy is one of the most important parts of nursing home care. To help you get the care your loved one needs it is good to know some basic skills. Over the next few weeks I will offer you tips on how to get best care
It is best to start with the person who works directly with your loved one then work up. If you find one person is not responsive, don’t give up, go to the person to whom he or she reports. Always be polite. Remember the old saying “You catch more bees with honey than with vinegar”. The same is true with people. Be polite but firm. Be sure to document all your conversations, and follow up each conversation with a letter summarizing the conversation and the outcome. Over the next few weeks I will tell you of some official channels that should get results.